Refund Policy
Last updated: October 31, 2026
We want you to be happy with HardForm. If it is not right for you, you can have your money back.
90 days, no questions asked
Ask for a refund within 90 days of purchase and you will get one. You do not need to give a reason.
How to ask
- Email support@yelboworks.com.
- Include the email address you used for the order, or your license key.
- We confirm and start the refund. That is all.
How the money comes back
Purchases are made through Lemon Squeezy, our merchant of record, so the refund is processed through Lemon Squeezy to the payment method you used, for the full amount you paid including tax. Banks and card issuers decide how long it takes to appear, typically a few business days to a couple of weeks.
After a refund
The license key for a refunded order is disabled, and the license ends (see the license agreement). Please uninstall HardForm from your devices. Your own design files are yours; keep any exports you have made.
After 90 days
Refunds after 90 days are at our discretion. If something is wrong, such as a bug that blocks your work or a duplicate purchase, write to us and we will do our best to put it right.
3D Scan Buddy
3D Scan Buddy is free, so there is nothing to refund.